• Express home delivery: between 1-3 business days.
• For orders over NIS 299 or more, express delivery is free of charge.
• For an order between NIS 299 - NIS 199, express delivery will cost NIS 15
• For an order below NIS 199, express delivery will cost NIS 25
• We undertake to pack and take out the shipment as quickly as possible.
• Please note - a business day refers to all days of the week (Sunday to Thursday), except: the day the order is placed
• Fridays, Saturdays, holiday eves, holidays, Shabbat, holy days and memorial days are not considered business days, therefore orders placed on Thursday (from 15:00), Friday or Saturday will be shipped on Sunday and will arrive between 1-3 business days.
• Orders placed the day before the holiday or during the holiday will be sent the day after the holiday and the delivery will arrive at your doorstep between 1-3 business days from the moment of sending.
• Deliveries to Eilat, the Arava, and Judea and Samaria will arrive within 1-4 business days.
• There may be delays due to November and Black Friday sales.
• Must be available for a call from the courier.
• Delivery times are subject to the conditions of the Orange Courier company.
• Shipping times for pre-order items may vary.
• If there is a pre-sale item in the order, the order will be sent to the customer as soon as the item arrives at the warehouse.

• Updated on: 08-23-2023

Exchange and return policy

• Up to 14 business days and provided the product is not damaged

• The first exchange on each order is free of charge with a courier to your home up to 5 business days.

• All exchanges after that cost 35 NIS with a courier to the house

• Have you received items and you wish to exchange them or return them to us for any reason?

• Exchanges are carried out with a courier to your doorstep in coordination with the company

• The courier arrives at your home within 5 business days from the moment the exchange is approved by us. If the items you are returning meet the return conditions, the courier collects the items you are returning from you and gives you the items you requested to exchange.

• In case of cancellation of a transaction after the items have been sent to the customer and after the items have been received in the company's warehouses, a credit will be given for the items minus cancellation fees at a rate of 5% of the price of the product subject to the contract or transaction, or 100 new shekels, whichever is the lower, minus NIS 25 transportation fees "h" (even if the transportation was free of charge or at a reduced price) and minus transportation fees (25 NIS) for the return of the product (with a courier to your door on behalf of the company)

• In case of cancellation before the items have been sent to the customer, a credit will be given for the items and the transport less cancellation fees at a rate of 5% of the price of the product subject to the contract or transaction, or NIS 100, whichever is the lower.

• We do not take responsibility for the loss of items sent through Israel Post or in any other way not on behalf of the company.

• No monetary credit will be given for items for which no monetary consideration has been paid, such as promotions or gifts.

Process of returning/exchanging items:

1. Contact us on our WhatsApp/phone number 0533608550. Specify which items you would like to return or exchange and the reason for the return or exchange.

2. A service representative will answer all your questions.

3. You will be entitled to return/exchange the items by picking up the product from your home with prior arrangement by an external shipping company on behalf of the company.

4. After receiving the items from us (between 7-14 business days from the moment of collection) and if they meet the return conditions, you will be given a refund / credit or we will send you other items at your request.

​

Return/exchange conditions:

1. Contacting the company.

2. Collecting the items from the customer and receiving the details in the company's warehouses.

3. Items of underwear and swimwear cannot be returned.

4. Returned items must be in their original packaging, with a ticket and that the item has not been used in any way and that no defect/damage has fallen on it. Also, the label and cuff that came with the item must be intact.

will not be accepted:

• Clothes that have been washed or dried

• Clothing covered with animal or human hair

• Items with strong smells of smoke, perfume, cleaning agents

• Signs of deodorant or other stains

• Tops without removable cushions

Each purchase of an item from the online store constitutes the customer's consent to accept and agree to the website's regulations and to act in accordance with the regulations. The regulations' instructions apply to any use made by the customers in the online store and it will form the legal basis in any case where differences of opinion are discovered between the owners of the website and the users of the website .

1. The site is used as a virtual store for the sale of clothes and related products and is owned by "Wee Links" (hereinafter: "the company")
2. For any questions and/or clarifications, you can contact the company's customer service directly at support@vlinksshop.com or by phone at 053-3608550
3. This regulation is the legal basis for orders on the website, it only regulates the relationship between the company and the user of the website and/or the person ordering through the website.
4. The website can be used only for the purpose of purchasing the products.
5. The very act of placing an order and/or purchase through the website constitutes a declaration that the purchaser has read these regulations, and that all the provisions and conditions of these regulations are agreed upon by him/her and that he/she or anyone on his/her behalf will not have any claim/demand/claim against the website/company / The management of the site or any of its managers and/or employees, in relation to the instructions and conditions of these regulations.
6. The company reserves the right to change the regulations from time to time at its discretion, without the need to give notice and/or advance notice.
7. The prices of the products include VAT as is customary according to the law in Israel.
8. The images of the products displayed on the website are for illustration purposes only and do not obligate the website management at all. It is agreed and clarified that the company does its best to present its customers with as accurate images as possible.
9. The company does not undertake to keep stock of all the models and/or clothes whose photos appear on the website.
10. The company does its best to make sure that the information displayed on the website is the most accurate and complete information, but it may and may appear in good faith, inaccuracies or errors that are not the responsibility of the company, it will not bear any responsibility arising from them or related to them.
11. All prices on the site appear on the products and are quoted in new shekels, and do not include shipping fees.
12. The website management is entitled to update the prices of the products on the website and the shipping rates from time to time and without the need for prior notice. The valid price in relation to the input made, is the price published at the time of completion of the order process which includes full payment. If the prices were updated before the order process was completed, the purchase will be charged according to the updated prices.
13. The website management may offer promotions, benefits and discounts on the website or in any other means of communication, including phone, e-mail or text message. Also, it is entitled at any time to stop these promotions, benefits and discounts, to replace or change them, without the need to give any prior notice.
14. The terms of use of the website apply to the use of the website and the services included in it through any communication device such as a computer, cell phone, handheld computers of various kinds, etc., whether through the Internet or through any network or other means of communication.
15. When updating the shopping basket, the company reserves the right to send a reminder to the customer about the abandoned basket, by sending an email to the entered address.
16. When registering for the site, you are offered the option of registering for the site's official mailings. If the customer wishes to remove himself/herself from the mailing after registering, it will be possible to do so easily through the link at the bottom of the received mailing.
17. Registration on the website is limited to creating a single account for each customer. The company reserves the right to remove duplicate accounts.
18. Residents of the State of Israel aged 16 and over who have an e-mail address, a valid ID and a valid credit card from one of the Israeli credit companies that can be settled at the relevant time are allowed to participate and order products.
19. Promotions and discount coupons apply to all items on the site except sale items. The coupon can be redeemed with a purchase on the website only. In the case of returning an item bought at a discount with the use of a coupon, the amount returned will be the one paid after the discount.
20. It is not possible to return a single item purchased as part of a set, but only the entire set with all its items.

For the full website regulations

A. introduction

1. The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we do with your personal details.
2. Consenting to our use of cookies in accordance with the terms of this policy at the time of your first visit to our site allows us to use cookies each time you visit the site.

B. Credit This document was created using a template from SEQ Legal (seqlegal.com)

third. Collection of personal details

The following types of personal information may be collected, stored, and used:

1. Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
2. Information about your visits and use of the website, including the source of the referral, the length of the visit, page views, and your transition paths on the website;
3. information, such as your e-mail address, that you enter when registering on our website;
4. Information you enter while creating a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, education details, and employment details;
5. Information, such as your name and e-mail address, that you enter in order to subscribe to our e-mail messages and/or newsletter;
6. the information you enter while using the services on our website;
7. information generated while using our site, including when, how much, and under what circumstances you use it;
8. Information related to anything you purchase, services you use, or transfers you make on our site, including your name, address, phone number, email address, and credit card information;
9. information that you post on our site with the intention of publishing it on the Internet, which includes your username, profile pictures, and the content of your comments;
10. Information contained in messages you send to us by email or through our website, including the content of the message and its metadata;
11. Any other type of personal information you send to us.

Before you disclose another person's personal information to us, you must obtain that person's consent to both sharing and processing that personal information in accordance with this policy

d. Use of your personal information

Personal details provided to us through our website will be used for the purposes specified in this policy, or on the relevant pages on the website. We may use your personal information for the following purposes:

1. managing our website and business;
2. personalization of the site for you;
3. allow you to use the services available on our website;
4. Sending goods you have purchased through the site;
5. Delivery of services you have purchased through the website;
6. Sending statements, transaction accounts, and payment reminders to you, and collecting payments from you.
7. send you non-marketing commercial messages;
8. send you e-mail notifications that you have specifically requested;
9. Sending our newsletter to you by e-mail, if you have requested it (you can inform us at any time that you no longer need the newsletter);
10. Sending marketing messages related to our business and the businesses of carefully selected third-party companies that we believe may be of interest to you, by mail or, in cases where you have specifically agreed to it, by electronic mail, or through similar technologies (you can inform us at any time if you are no longer interested in marketing messages );
11. provision of statistical information regarding our users to a third party (but this third party will not be able to identify any individual user from the information);
12. handling inquiries and complaints submitted by you or concerning you and related to our website;
13. keep our website secure and prevent fraud;
14. Verification of compliance with the terms of service that dictate how the site is used (including monitoring of private messages sent through our site's private message service);
15. and other uses.

If you provide us with personal information for publication on our site, we will publish the information and use it in other ways in accordance with the license you provide us.

We will not provide your personal details without your consent to any third party, for the purpose of their direct marketing, or to any other third party.

God. Disclosure of personal details

We may disclose your personal information to any of our employees, managers, insurers, professional advisors, agents, suppliers, or subcontractors, to a reasonable extent and as necessary for the purposes specified in this policy.

We may disclose your personal information to any company in our group of companies (this means all our subsidiaries, our umbrella company, and all its subsidiaries) to the extent reasonable and necessary for the purposes stated in this policy.

We may provide your personal details:

1. according to what is required of us by law;
2. in the context of any existing or future legal proceedings;
3. In order to establish, exercise, or protect our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes);
4. to the buyer (or potential buyer) of any business or property we purchase (or are considering purchasing);
5. And for any person who we reasonably believe may apply to a court or any competent authority for the purpose of handing over the personal details in which it is reasonable in our opinion that that court or authority orders the handing over of these personal details.

Except as stated in this policy, we will not provide your personal details to a third party.

and. International data transfers

1. Information we collect may be stored, processed, and transferred between each of the countries in which we operate, in order to allow us to use the information in accordance with this policy.
2. Information we collect may be transferred to the following countries, which do not have data protection laws that match those of the European Economic Area: the United States of America, Russia, Japan, China, and India.
3. Personal details that you publish on our site or submit for publication on our site may be available, via the Internet, around the world. We cannot prevent the use or misuse of this information by others.
4. You express your consent to the transfers of the personal details described in this Section V.

G. Saving personal details

1. This Section III sets out our data retention process and policy, which are designed to help ensure that we comply with our legal obligations relating to the retention and deletion of personal information.
2. Personal information that we process for any purpose or purposes will not be kept longer than is required for that purpose or purposes.
3. Without deviating from what is stated in Section G-2, we will usually delete personal data that is in the categories listed below on the date/time listed below:
4. Notwithstanding the other provisions in Section G, we will keep documents (including electronic documents) containing personal data:

H. The security of your personal details

1. We will take reasonable organizational and technical precautions to prevent the loss, misuse, or alteration of your personal details.
2. We will store all the personal details you provide on secure servers (protected by a password and a firewall).
3. All computerized financial transfers made through our site will be protected using encryption technology.
4. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee that data sent over the Internet will be secure.
5. You are responsible for keeping the password you use to access our website confidential; We will not ask you for your password (except when logging in to our website).

ninth. Corrections

We may update this policy from time to time by posting a new version on our website. You should check this page periodically to make sure you understand any changes made to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

J. Your rights

You can instruct us to provide you with every detail of your personal details that we hold concerning you; Providing these details will be subject to the following conditions:

1. Providing adequate evidence of your identity We will usually receive a notarized copy of your passport, along with an original copy of a utility bill showing your current address

We may refuse to provide personal information that you request to the extent permitted by law.

You can instruct us at any time not to process your personal details for marketing purposes.

In practice, you will usually express consent in advance to our use of your personal information for marketing purposes, or we will provide you with the option to choose not to use your personal information for marketing purposes.
11 third party websites

Our site includes external links, and details about, third party sites. We have no control over, and are not responsible for, the privacy policies and procedures of any third party.

11 third party websites

Our site includes external links, and details about, third party sites. We have no control over, and are not responsible for, the privacy policies and procedures of any third party.

12. Update information

Anna let us know if it is necessary to correct or update the personal details we hold about you.

13. cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored in the browser. So, the ID is sent back to the server every time the browser asks the server to display a web page. Cookies can be either "persistent" cookies or "session" cookies: a persistent cookie will be stored in your browser and will remain valid until the expiration date set for it, unless it is deleted by the user before the expiration date; An activity cookie, on the other hand, expires at the end of your current browsing time, when you close your browser. Generally, cookies do not include information that personally identifies users, but personal information that we store about you can be linked to the information stored and obtained from cookies.

The names of the cookies we use on our site, and the purposes for which they are used, are detailed below:

We use Google Analytics and Adwords services on our website to identify a computer when a user visits the website / to track users while they use the website / to allow us to use a shopping cart on the website / to improve the convenience of using the website / to analyze the use of the website / to manage the website / to prevent fraud and improve the security of the site / customize the site for each user / use targeted advertisements that may be of particular interest to certain users /

1. Most browsers allow you to refuse the use of cookies—for example:

1. In Internet Explorer (version 10) you can block cookies using the cookie bypass settings available by clicking on "Tools," "Internet Options," "Privacy," then "Advanced";
2. In Firefox (version 24) you can block all cookies by clicking on "Tools," "Options," "Privacy," and selecting "Use custom settings for history" from the drop-down menu, then deselecting "Accept cookies from websites";
3. And in Chrome (version 29), you can block all cookies by going to the "Personalization and Control" menu, then clicking on "Settings," "Show advanced settings," and "Content settings," then selecting the option "Block sites from setting data ” under the heading “Cookies.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the options on our website.

1. You can delete cookies already stored on your computer—for example:

1. In Internet Explorer (version 10), you need to delete cookies manually (you can find instructions for this at http://support.microsoft.com/kb/278835 );
2. In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then selecting “Use custom settings for history,” and clicking “Show cookies,” then “Remove all the cookies”;
3. And in Chrome (version 29), you can delete all cookies by going to the "Personalization and Control" menu, then clicking "Settings," "Show advanced settings," and "Clear browsing data," then selecting the option "Delete cookies and other data of sites and plugins," and finally click "Clear browsing data."

1. Deleting cookies will have a negative impact on the usability of many websites.

כאן את יכולה לעקוב אחרי המשלוח ברגע שקיבלת את מייל עם מספר מעקב לאחר שארזנו לך את המשלוח. תכיני מראש את מספר המעקב שקיבלת במייל ותלחצי:

*כאן למעבר לדף מעקב של תפוז משלוחים